Types of reservation a) 6 pm standard reservations are generally held open by the hotel until 6pm local time. If the guest fails to arrive by 6pm, the hotel cancels the reservation at no cost to the user. The guest will then no longer have a right to stay at that hotel. If a guest cannot arrive before 6pm, he must notify the hotel directly of his expected arrival time and request confirmation from the hotel that it has received this information. In this case, the hotel may agree to keep the reservation open if the user provides his credit card number by way of a guarantee. b) Guaranteed reservations are held open by the hotel for the entire night. The hotel may charge the user for overnight accommodation for bookings not cancelled in good time or when the customer fails to turn up. The accepted form of guarantee is credit card.
Cancellation Policy
Cancellation policies depend on the rate booked. Any cancellation prior to the cancellation deadline will be free of charge. Some restricted promotional rates will not be cancellable once the booking has been performed. Please see the full details within the specific rate rule display for the cancellation terms.
Deposit Policy
Deposits may be required for certain promotional rates. The credit card will be used in order to charge the deposit. Please see the full details within the specific rate rule display for details.
