All reservations require a deposit - guarantee is not accepted.
Please refer to the Deposit Policy for details.
Cancellation Policy
Advance Purchase rates are non-refundable. Cancel or change
will result in full loss of deposit plus tax and service.
Festive Season 18De23-03Jan24 cancel 90 days prior or pay full
stay amount plus tax and service. Villa Maroma reservations
cancel 60 days prior or pay 50 percent of full stay amount plus
tax and service. High Season 04Jan23-31May23 and
01Nov23-17Dec23 cancel 21 days prior or pay full loss of
deposit plus tax and service. Low Season 01Jun23-31Oct23 cancel
7 days prior or pay full loss of deposit plus tax and service.
No-show is charged the total number of nights reserved.
Deposit Policy
Advance Purchase Rates require a non-refundable full stay
amount deposit at time of booking. Festive Season
18December23-03Jan24 a deposit equal to 50 percent of the total
stay amount plus tax and service is due at booking. Balance of
the full stay amount plus tax and service charge is due 90 days
prior to date of scheduled arrival. Standard Deposit Policy
04Jan-17 Dec a deposit equal to 50 percent of the total stay
amount plus tax and service is due at time of booking. Accepted
for deposit - cash - credit card or wire transfer. Deposits by
American Express require the 4-digit security code.
Short Description
Maroma - A Belmond Hotel - Riviera Maya sits on a 25-acre
jungle preserve - nestled at the edge of an unspoiled stretch
of powdery white-sand beach so beautiful that the Travel
Channel named it as one of the Worlds Best Beaches. A verdant
tropical rainforest is adjacent. Luminous red trees shelter
brilliantly colored butterflies and exotic green parrots. Just
offshore is the worlds second largest barrier reef with over
1000 kilometers of coral.
.
Recreational facilities include three outdoor freshwater
swimming pools - an observation tower with a 360-degree view of
Maroma Bay and the jungle - diving - snorkelling - boating -
sport fishing - kayaking - parasailing - sailing - swimming
with dolphins or golf. Choices also include a well-equipped
fitness centre and the full service Maroma Spa with an
extensive range of unique treatments and specialized services.
Golf is available at a Greg Norman designed course nearby.
Maroma has several facilities and services to host wedding
ceremonies and receptions - honeymoons and anniversary
celebrations.
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The award-winning resort features 19 luxurious guestrooms - 51
suites and two private villas. In all accommodations the decor
features a private and cosy Mexican ambiance - original artwork
- stucco finishes - carved niches and extensive wood and
ironwork decorations. Each room or suite offers
air-conditioning - marble or Mexican tiled bathrooms -
exclusive bath amenities - an aromatherapy set - morning coffee
delivered to your room and a fruit basket. Room amenities also
include a private outdoor balcony or terrace - Smart TVs -
stereo - complimentary high-speed Internet access - a minibar
and a personal safe. Most accommodations feature a view of the
nearby Caribbean Sea - others are set amidst the lush foliage
of the resorts garden landscapes.