Check-in/Check-out Policy

CheckOut: 1200 CheckIn: 1400

Guarantee Policy

All reservations must be guaranteed at time of booking with a credit card. Guaranteed reservations are held until midnight local time day of scheduled arrival.

Cancellation Policy

All reservations must be cancelled 24 hours prior to the scheduled arrival date to avoid a cancel fee of one night room and tax.

Deposit Policy

A deposit in lieu of guarantee is optional for all arrival dates. Accepted for deposit - cash - credit card - company check - wire transfer. Deposit amount is equal to 150 percent of the full stay amount and is due at least 24 hours prior to guest arrival. Deposits are non-refundable for some special event dates. All other deposits are fully refundable provided cancellation policy is met.

Short Description

Shangri-La Suzhou is situated in the heart of the Suzhou New and High-Tech Industrial Development Zone and is located in the magnificent Metropolitan Tower - one of the tallest buildings in Jiangsu Province. The property is convenient to the regions abundant business and recreational attractions - including Suzhous world-famous classical gardens. . Among the hotels luxurious facilities are a stunning indoor pool and fully-equipped health club with Jacuzzi - steam room - and sauna. Other recreation includes a childrens pool - playground - putting green - and a shopping arcade in the towers lower level. Twenty-four hour room service ensures that requests are fulfilled around the clock - while the hotels helpful staff and many specialty services -- such as childcare - luxury spa services - and executive business services -- uphold Shangri-Las sterling reputation for superior service. The property offers three superb restaurants - a deli - and two lounges - including Club Red - one of the Suzhous most popular night spots. The hotel is home to state-of-the-art event facilities - including two elegant ballrooms - an auditorium - and seven additional function rooms. . Shangri-La Suzhou has 390 spacious and beautifully appointed guestrooms with luxurious amenities and breathtaking city views. Horizon Club-level accommodations provide guests with additional premium features - including a private concierge - late-checkout privileges and access to the exclusive Horizon Club Lounge with complimentary breakfast - snacks - and evening cocktails. . For more information on our health and hygiene precautionary measures cancellation fee waivers and Golden Circle - please visit shangri-la.com/cares

Wheelchair access
Complimentary in-room coffee or tea
Car rental desk
Meal plan available
Lounges/bars
Onsite laundry
Wireless internet connection in public areas
Transportation services - local area
Non-smoking rooms (generic)
24-hour room service
Stay Safe
Minibar
Refrigerator
In Room Safe
Smoking rooms available
Free WIFI in meeting rooms
Family Room
Crib charge
Recreational Facility
Full Service Spa
Concierge desk
Hotel does not provide pornographic films/TV
Business center
Tennis court
Data port
High speed internet access
Interior corridors
High speed wireless
Kitchenette
Meeting rooms
Grocery store
Children programs
Executive floor
Health club
Indoor pool
Hot Tub
Nightclub
Pool
Restaurant
Room service
Spa
Translation services
Dry cleaning
Parking
Free Parking
Airport shuttle service

CHECK-IN - CHECK-OUT

ADULTS

CHILDREN

Number Rooms

RATE TYPE

All Room Categories & Rates 10/22/2024 - 10/24/2024

Price/Night	Total Price	Room Name	Description	Guaranty	Refundable	Cancel Deadlione	Preferred Program	SELECT
$114	$265	Deluxe Room - FLEXIBLE RATE Guarantee	DELUXE ROOM-2TBED-CITVIEW-FREE IN-ROOM WIRED IN TERNET AND WI-FI ACCESS-HIGH FLOOR-SAT TV-42SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$114	$265	Deluxe Room - FLEXIBLE RATE Guarantee 1 King Bed	DELUXE ROOM-1 KBED-HIGH FLOOR-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-SAT TV-42SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$127	$297	Premier Room - FLEXIBLE RATE Guarantee	PREMIER RM-1KBED-SITTING AREAS-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-HIGHFLR-62SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$136	$316	Deluxe Room - BED AND BREAKFAST RATE Guarantee	DELUXE ROOM-2TBED-CITVIEW-FREE IN-ROOM WIRED IN TERNET AND WI-FI ACCESS-HIGH FLOOR-SAT TV-42SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$136	$316	Deluxe Room - BED AND BREAKFAST RATE Guarantee 1 King Bed	DELUXE ROOM-1 KBED-HIGH FLOOR-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-SAT TV-42SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$150	$349	Premier Room - BED AND BREAKFAST RATE Guarantee	PREMIER RM-1KBED-SITTING AREAS-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-HIGHFLR-62SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$152	$355	Deluxe Room - FLEXIBLE RATE Guarantee	HORIZON DELUXE RM1K-CITVIEW-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-42 SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$152	$355	Deluxe Room - FLEXIBLE RATE Guarantee	HORIZON DELUXE RM2T-CITVIEW-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-42 SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$166	$388	Premier Room - FLEXIBLE RATE Guarantee	HORIZON PREMIER RM1KING-CITYVIEW-FREE IN ROOM WIRED INTERNET AND WI-FI ACCESS-65 SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival
$252	$588	Executive/Club Room - FLEXIBLE RATE Guarantee	EXECUTIVE SUITE1KBED-FREE IN-ROOM WIRED INTERN ET WI-FI ACCESS-SEP LIVING RM-HRZ AMITIE-82SQM	Guarantee	Refundable 1 day before arrival	1 day before arrival

DELUXE ROOM

Start from: USD 114 /Night

VIEW ROOM CATEGORY

DELUXE ROOM - FLEXIBLE RATE Deluxe Room-2Tbed-Citview-Free In-Room Wired In Ternet And Wi-Fi Access-High Floor-Sat Tv-42Sqm Cribs (CNY 0.00) USD 114/Night CNY 820/Night Taxes: CNY 108 Fees: CNY 164 Total: CNY 1,912 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	DELUXE ROOM-2TBED-CITVIEW-FREE IN-ROOM WIRED IN TERNET AND WI-FI ACCESS-HIGH FLOOR-SAT TV-42SQM	264.81	GDS	Yes	GUAR	Deluxe Room	N/A
DELUXE ROOM - FLEXIBLE RATE Deluxe Room-1 Kbed-High Floor-Free In-Room Wired Internet And Wi-Fi Access-Sat Tv-42Sqm Bed Type: 1 King Bed Cribs (CNY 0.00) USD 114/Night CNY 820/Night Taxes: CNY 108 Fees: CNY 164 Total: CNY 1,912 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	DELUXE ROOM-1 KBED-HIGH FLOOR-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-SAT TV-42SQM	264.81	GDS	Yes	GUAR	Deluxe Room	King Bed,
DELUXE ROOM - BED AND BREAKFAST RATE Deluxe Room-2Tbed-Citview-Free In-Room Wired In Ternet And Wi-Fi Access-High Floor-Sat Tv-42Sqm Meals Included: Breakfast Cribs (CNY 0.00) USD 136/Night CNY 980/Night Taxes: CNY 129 Fees: CNY 196 Total: CNY 2,285 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - BED AND BREAKFAST RATE	DELUXE ROOM-2TBED-CITVIEW-FREE IN-ROOM WIRED IN TERNET AND WI-FI ACCESS-HIGH FLOOR-SAT TV-42SQM	316.47	GDS	Yes	GUAR	Deluxe Room	N/A
DELUXE ROOM - BED AND BREAKFAST RATE Deluxe Room-1 Kbed-High Floor-Free In-Room Wired Internet And Wi-Fi Access-Sat Tv-42Sqm Meals Included: Breakfast Bed Type: 1 King Bed Cribs (CNY 0.00) USD 136/Night CNY 980/Night Taxes: CNY 129 Fees: CNY 196 Total: CNY 2,285 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - BED AND BREAKFAST RATE	DELUXE ROOM-1 KBED-HIGH FLOOR-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-SAT TV-42SQM	316.47	GDS	Yes	GUAR	Deluxe Room	King Bed,
DELUXE ROOM - FLEXIBLE RATE Horizon Deluxe Rm1k-Citview-Free In-Room Wired Internet And Wi-Fi Access-42 Sqm Cribs (CNY 0.00) USD 152/Night CNY 1,100/Night Taxes: CNY 145 Fees: CNY 220 Total: CNY 2,565 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	HORIZON DELUXE RM1K-CITVIEW-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-42 SQM	355.25	GDS	Yes	GUAR	Deluxe Room	N/A
DELUXE ROOM - FLEXIBLE RATE Horizon Deluxe Rm2t-Citview-Free In-Room Wired Internet And Wi-Fi Access-42 Sqm Cribs (CNY 0.00) USD 152/Night CNY 1,100/Night Taxes: CNY 145 Fees: CNY 220 Total: CNY 2,565 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	HORIZON DELUXE RM2T-CITVIEW-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-42 SQM	355.25	GDS	Yes	GUAR	Deluxe Room	N/A

PREMIER ROOM

Start from: USD 127 /Night

VIEW ROOM CATEGORY

PREMIER ROOM - FLEXIBLE RATE Premier Rm-1Kbed-Sitting Areas-Free In-Room Wired Internet And Wi-Fi Access-Highflr-62Sqm Cribs (CNY 0.00) USD 127/Night CNY 920/Night Taxes: CNY 121 Fees: CNY 184 Total: CNY 2,145 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Premier Room - FLEXIBLE RATE	PREMIER RM-1KBED-SITTING AREAS-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-HIGHFLR-62SQM	297.08	GDS	Yes	GUAR	Premier Room	N/A
PREMIER ROOM - BED AND BREAKFAST RATE Premier Rm-1Kbed-Sitting Areas-Free In-Room Wired Internet And Wi-Fi Access-Highflr-62Sqm Meals Included: Breakfast Cribs (CNY 0.00) USD 150/Night CNY 1,080/Night Taxes: CNY 143 Fees: CNY 216 Total: CNY 2,519 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Premier Room - BED AND BREAKFAST RATE	PREMIER RM-1KBED-SITTING AREAS-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-HIGHFLR-62SQM	348.88	GDS	Yes	GUAR	Premier Room	N/A
PREMIER ROOM - FLEXIBLE RATE Horizon Premier Rm1king-Cityview-Free In Room Wired Internet And Wi-Fi Access-65 Sqm View: City view Cribs (CNY 0.00) USD 166/Night CNY 1,200/Night Taxes: CNY 158 Fees: CNY 240 Total: CNY 2,798 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Premier Room - FLEXIBLE RATE	HORIZON PREMIER RM1KING-CITYVIEW-FREE IN ROOM WIRED INTERNET AND WI-FI ACCESS-65 SQM	387.52	GDS	Yes	GUAR	Premier Room	N/A

EXECUTIVE/CLUB ROOM

Start from: USD 252 /Night

VIEW ROOM CATEGORY

EXECUTIVE/CLUB ROOM - FLEXIBLE RATE Executive Suite1kbed-Free In-Room Wired Intern Et Wi-Fi Access-Sep Living Rm-Hrz Amitie-82Sqm Cribs (CNY 0.00) USD 252/Night CNY 1,820/Night Taxes: CNY 240 Fees: CNY 364 Total: CNY 4,244 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Executive/Club Room - FLEXIBLE RATE	EXECUTIVE SUITE1KBED-FREE IN-ROOM WIRED INTERN ET WI-FI ACCESS-SEP LIVING RM-HRZ AMITIE-82SQM	587.79		GDS	Yes	GUAR	Executive/Club Room	N/A

SEARCH RATE

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Room Type

Deluxe Room

Executive/Club Room

Premier Room

Preferred Partner Program

Preferred Partner Rate

Bed Type

King Bed

Refundable Info

Refundable

Non-Refundable

Guarantee Type

Guarantee Rate

Deposit Rate

SORT BY

ROOM TYPE	PRICE	PREFERRED PROGRAM

RateDetail	RoomName	RoomDescription	ConvertedRate	RateSource	Refundable	GuaranteeType	RoomType	BedType
DELUXE ROOM - FLEXIBLE RATE Deluxe Room-2Tbed-Citview-Free In-Room Wired In Ternet And Wi-Fi Access-High Floor-Sat Tv-42Sqm Cribs (CNY 0.00) USD 114/Night CNY 820/Night Taxes: CNY 108 Fees: CNY 164 Total: CNY 1,912 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	DELUXE ROOM-2TBED-CITVIEW-FREE IN-ROOM WIRED IN TERNET AND WI-FI ACCESS-HIGH FLOOR-SAT TV-42SQM	264.81	GDS	Yes	GUAR	Deluxe Room	N/A
DELUXE ROOM - FLEXIBLE RATE Deluxe Room-1 Kbed-High Floor-Free In-Room Wired Internet And Wi-Fi Access-Sat Tv-42Sqm Bed Type: 1 King Bed Cribs (CNY 0.00) USD 114/Night CNY 820/Night Taxes: CNY 108 Fees: CNY 164 Total: CNY 1,912 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	DELUXE ROOM-1 KBED-HIGH FLOOR-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-SAT TV-42SQM	264.81	GDS	Yes	GUAR	Deluxe Room	King Bed,
PREMIER ROOM - FLEXIBLE RATE Premier Rm-1Kbed-Sitting Areas-Free In-Room Wired Internet And Wi-Fi Access-Highflr-62Sqm Cribs (CNY 0.00) USD 127/Night CNY 920/Night Taxes: CNY 121 Fees: CNY 184 Total: CNY 2,145 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Premier Room - FLEXIBLE RATE	PREMIER RM-1KBED-SITTING AREAS-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-HIGHFLR-62SQM	297.08	GDS	Yes	GUAR	Premier Room	N/A
DELUXE ROOM - BED AND BREAKFAST RATE Deluxe Room-2Tbed-Citview-Free In-Room Wired In Ternet And Wi-Fi Access-High Floor-Sat Tv-42Sqm Meals Included: Breakfast Cribs (CNY 0.00) USD 136/Night CNY 980/Night Taxes: CNY 129 Fees: CNY 196 Total: CNY 2,285 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - BED AND BREAKFAST RATE	DELUXE ROOM-2TBED-CITVIEW-FREE IN-ROOM WIRED IN TERNET AND WI-FI ACCESS-HIGH FLOOR-SAT TV-42SQM	316.47	GDS	Yes	GUAR	Deluxe Room	N/A
DELUXE ROOM - BED AND BREAKFAST RATE Deluxe Room-1 Kbed-High Floor-Free In-Room Wired Internet And Wi-Fi Access-Sat Tv-42Sqm Meals Included: Breakfast Bed Type: 1 King Bed Cribs (CNY 0.00) USD 136/Night CNY 980/Night Taxes: CNY 129 Fees: CNY 196 Total: CNY 2,285 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - BED AND BREAKFAST RATE	DELUXE ROOM-1 KBED-HIGH FLOOR-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-SAT TV-42SQM	316.47	GDS	Yes	GUAR	Deluxe Room	King Bed,
PREMIER ROOM - BED AND BREAKFAST RATE Premier Rm-1Kbed-Sitting Areas-Free In-Room Wired Internet And Wi-Fi Access-Highflr-62Sqm Meals Included: Breakfast Cribs (CNY 0.00) USD 150/Night CNY 1,080/Night Taxes: CNY 143 Fees: CNY 216 Total: CNY 2,519 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Premier Room - BED AND BREAKFAST RATE	PREMIER RM-1KBED-SITTING AREAS-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-HIGHFLR-62SQM	348.88	GDS	Yes	GUAR	Premier Room	N/A
DELUXE ROOM - FLEXIBLE RATE Horizon Deluxe Rm1k-Citview-Free In-Room Wired Internet And Wi-Fi Access-42 Sqm Cribs (CNY 0.00) USD 152/Night CNY 1,100/Night Taxes: CNY 145 Fees: CNY 220 Total: CNY 2,565 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	HORIZON DELUXE RM1K-CITVIEW-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-42 SQM	355.25	GDS	Yes	GUAR	Deluxe Room	N/A
DELUXE ROOM - FLEXIBLE RATE Horizon Deluxe Rm2t-Citview-Free In-Room Wired Internet And Wi-Fi Access-42 Sqm Cribs (CNY 0.00) USD 152/Night CNY 1,100/Night Taxes: CNY 145 Fees: CNY 220 Total: CNY 2,565 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Deluxe Room - FLEXIBLE RATE	HORIZON DELUXE RM2T-CITVIEW-FREE IN-ROOM WIRED INTERNET AND WI-FI ACCESS-42 SQM	355.25	GDS	Yes	GUAR	Deluxe Room	N/A
PREMIER ROOM - FLEXIBLE RATE Horizon Premier Rm1king-Cityview-Free In Room Wired Internet And Wi-Fi Access-65 Sqm View: City view Cribs (CNY 0.00) USD 166/Night CNY 1,200/Night Taxes: CNY 158 Fees: CNY 240 Total: CNY 2,798 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Premier Room - FLEXIBLE RATE	HORIZON PREMIER RM1KING-CITYVIEW-FREE IN ROOM WIRED INTERNET AND WI-FI ACCESS-65 SQM	387.52	GDS	Yes	GUAR	Premier Room	N/A
EXECUTIVE/CLUB ROOM - FLEXIBLE RATE Executive Suite1kbed-Free In-Room Wired Intern Et Wi-Fi Access-Sep Living Rm-Hrz Amitie-82Sqm Cribs (CNY 0.00) USD 252/Night CNY 1,820/Night Taxes: CNY 240 Fees: CNY 364 Total: CNY 4,244 Refundable: Yes Guarantee Type: Guarantee Cancel Deadline: 1 day before arrival	Executive/Club Room - FLEXIBLE RATE	EXECUTIVE SUITE1KBED-FREE IN-ROOM WIRED INTERN ET WI-FI ACCESS-SEP LIVING RM-HRZ AMITIE-82SQM	587.79	GDS	Yes	GUAR	Executive/Club Room	N/A

Check-in/Check-out Policy

Guarantee Policy

Cancellation Policy

Deposit Policy

Short Description

Email Information

All Room Type & Rate 10/22/2024 - 10/24/2024

Email Information

Check-in/Check-out Policy

Guarantee Policy

Cancellation Policy

Deposit Policy

Short Description

DETAIL VIEW

All Room Type & Rate 10/22/2024 - 10/24/2024